⬤ APS
Service Delivery Platform (SDO)
SDO is a Cloud-based technology platform that provides an array of functions to support APS passenger services management and delivery.
The platform is running on AWS and with multiple user interfaces on web, mobile and tablet for APS staff, supervisor and command/control centre to operate job roster and manpower planning, job assignment and dispatch, service tracking, delivery monitoring, instant communication, service feedback and integrates with IoT and location-based monitoring capabilities to achieve single view of operations for APS.
Car Park
Eco Car wash/spa
Valet Parking
Porter
Meet & Assist
Check-in counter set-up
Baggage wrapping
Lost & Found
Fast Track Lounges
Airport Hotels
Nap rooms
Showers
Massage/spa
Barber/salon/nails
F&B Outlets/bars
PRM Taxi
PRM Lounge
UM/YP
Kids Lounge
Hotel rep
Hotel shuttle
Central Kitchen
Cleaning/FM
Co-work space
Laundry
Personal Shopper
Shoe Shine
Flowers/Gifts
Duty-free deliveries
Excess baggage courier
Fragile wrap/pack
Wheelchair/PRM
Baby-stroller rental
Off-airport check-in
Baggage pick-up/drop-off
Travel retail Travel
Concierge
Docu conveyance/courier
Pre-security item courier
Luggage storing
Medical
Tourism Pet care/hotel
Ambu-lift
Care corner
Luggage repair
Autonomous
Wheelchair Airside
Limo Engagement
Center Waste
Disposal Secretarial services
Food delivery
Learn more about OneTECO
OneTECO is empowering airports and airlines to deliver unique, convenient, and innovative services - that are integrated, connected, and delivered by one system.
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Personal Shopper
Eco Car
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Airports are doing their part to deliver eco-friendly options. When it comes to carwash services, OneTECO is partnering with providers as the availability increases.
Link duty free shopping to your passengers journey.
Duty Free Deliveries
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Using an AI-enabled robotic vehicle to deliver the pre-ordered duty-free items to the passenger anywhere in the airport.
Off-airport Check-in
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An increasingly important service, give your passengers an option to skip the queue and check-in counter through specialist partnerships.
Wheelchair Operation
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Dynamic job assignment to handle last minute requests.
Manpower prediction, real-time flight status and multi-agents/jobs assignment to handle operation needs.
Autonomous wheelchair to transport up to 4 people and streamline operation with minimal manpower.
⬤ Case Study
PPG’s expansion into Hong Kong International Airport (HKG)
After achieving significant success with their innovative solutions at Bangaluru International Airport (BLR), PPG eyed a similar opportunity at Hong Kong International Airport (HKG). Armed with the proven use-case from BLR, PPG ventured into the dynamic environment of HKG.
⬤ Case Study
Revolutionizing Wheelchair Handling in Airports
After their impactful approach at multiple international airports, PPG set its sights on redefining wheelchair-handling solutions at airports worldwide. Utilizing their innovative strategies and technologies, PPG aimed to transform the experience for passengers requiring wheelchairs, starting with a major implementation at Hong Kong International Airport (HKG).
